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As a National CERT:

Incident Response

  1. IT Security Announcement and technology watch
    • IT Security announcement through public media, brochures, banners, posters, magazine, newspaper.
  2. IT Security Incident Coordination
    • Internal coordination which involving collecting of information.
  3. IT Security Vulnerability Coordination
    • Notify other mitigation strategy, by distributing advisories or alerts.
  4. Artifact / Evidence Response Coordination
    • Internal coordination involving sharing and synthesizing analysis result and response strategy.
    • Maintaining public or constituent archive of known artifacts.


As a Government CERT and the Government Security Services Provider:

Incident Response

  1. Dissemination of Early Alerts and Warnings
    • Information of intruder attack, vulnerability, intrusion alert, computer virus, or hoax and provide recommendation.
  2. IT Security Announcement and Technology Watch
    • IT Security announcement through, brochures, banners, posters, and also technology watch.
  3. Security Incident Coordination
    • Internal coordination involving collecting of information.
    • Coordination and collaboration with organization’s legal counsel, human resources, or public relation departments.
  4. IT Security Incident Analysis and Response
    • Examination of all information, analysis and identify the incident
    • Initiate tracking and tracing activities for further investigation.
  5. IT Security Incident Response Support
    • Assist and guide victim of recovering from incidents via phone, email, fax, or documentation.
  6. IT Security Vulnerability Coordination
    • Provides notification to various parts of constituencies, about vulnerability and mitigate the situation.
    • Collaboration with other security experts, hardware and anti-virus vendor.
  7. IT Security Vulnerability Handling, Analysis and Response
    • Technical analysis and examination of vulnerabilities in hardware and software.
    • Mitigate and repair vulnerability.
    • Notify other mitigation strategy, by distributing advisories or alerts.
  8. Artifact / Evidence Response Coordination
    • Internal coordination involving sharing and synthesizing analysis result and response strategy.
    • Maintaining public or constituent archive of known artifacts.
  9. Artifact / Evidence Handling, Analysis and Response
    • Perform technical examination and analysis of any artifact found.
    • Determines appropriate actions to detect and remove artifacts from a system.
  10. Computer Forensic – Forensic Analysis Services
    • Evidence Collecting and handling
    • Examination of :-
      1. Personal Computer Systems
      2. Mobile Phones and Devices
      3. Network / Corporate Environments
      4. External Media
      5. Intranet/ Internet and Email Infrastructure

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